Customer issues
Following a questioning by the Group’s Chairman concerning an internal risk analysis, APM received a request for a safety audit for 3 of the Group’s strategic sites.
Following this audit, APM receives a compliance mandate for all sites worldwide, for all entities.
APM’s actions
Firstly, in 2013 APM audited and visited each of the Group’s 27 sites worldwide.
APM then drew up a safety concept for the precious metals refining and chemical industry, steering multidisciplinary committees made up of international representatives.
This safety concept has been implemented through numerous audits worldwide under the supervision of APM.
APM then developed an audit framework based on the safety concept in question. These standards are still applied to the Group’s new buildings at its two recent plants.
APM published and managed the safety offers and managed the compliance of these two plants.
Finally, APM has introduced a specific security concept for people who are particularly exposed to threats of coercion and kidnap for ransom.
The results obtained by APM
and added value for the customer
- Full adoption by the Group of the safety concept and all the recommended measures
- Construction of new production units according to the safety concept produced by APM
- Roll-out of the personal safety programme
- Annual approval of the safety concept by the Group’s insurers, leading to substantial optimisation of the insurance relationship and premiums.